Shipping Info

“Small fee, big impact for the climate.” – with DHL GoGreen, every order helps move us toward a more sustainable future.

By choosing our shipping service, you’re not only getting reliable delivery—you’re also investing in a greener world. Sustainability has value, and every cent of the shipping cost makes a difference! Our standard shipping is handled by DHL GoGreen. Deliveries are made Monday through Saturday. We also ship to your preferred DHL Packstation in Germany.

If you return an item simply because you don’t like it, shipping fees will not be refunded. In this case, the buyer is responsible for return shipping costs as well as the original delivery fee.

Shipping Rates

Germany:

Flat rate: €4.90 per order

Europe (EU):

Zone 1 – €14.50
Belgium, Denmark, France, Luxembourg, Monaco, Netherlands, Austria, Poland, Czech Republic

Zone 1 NON-EU – €19.50
United Kingdom, Liechtenstein, Switzerland

Zone 2 – €14.50
Andorra, Italy, San Marino, Sweden, Slovakia, Slovenia, Spain

Zone 3 – €15.50
Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus

Estimated Delivery Times

Germany:

The estimated delivery time is 1 to 3 business days.

Europe (EU):

The estimated delivery time is 2 to 5 business days, depending on destination.

Shipping Provider & Fulfillment

Shipping Provider:

We ship your order via DHL—fast and reliable.

Fulfillment Partner:

FulfilledByMates GmbH & Co. KG
Töpferstraße 23
49170 Hagen a.T.W.
Germany

Website: fulfilledbymates.com